Robert Julian Smith

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AI Brain Fry

A few days ago, talking with some of the people I work with who use AI every day, a shared feeling came up that nobody had a name for.

They were all describing the same thing. That sense of trying to push ten things forward at once with AI, until you stop and ask yourself: wait, what am I actually working on? Days spent running models, fixing drafts generated in seconds, jumping from one tool to the next to synthesize data, write, check, rewrite.

On paper, three times the output I had two years ago. And yet, at a certain point, the brain felt switched off. Full of a kind of static.

It happened to me too, early on. The difference is that today I recognize that static right away and I know how to keep it in check, and that is exactly what I bring into the classroom.

It is not physical tiredness and it is not lack of motivation. It is a specific, now well-documented phenomenon, and understanding how it works is the difference between suffering it and managing it.

In March 2026 Harvard Business Review published a study by the Boston Consulting Group, based on 1,488 US workers, that gave this state an inelegant but fitting name: “AI brain fry.”

The researchers’ definition is precise: mental fatigue caused by the excessive use or oversight of AI tools, beyond a person’s cognitive capacity.

It is not the classic burnout. And that distinction, for anyone who works intensively with AI, is the key to everything.

It is not burnout, it is something else

We know burnout: it is chronic, emotional, built up over months or years of pressure, low autonomy, draining work. It shows up as cynicism and detachment.

Brain fry works the opposite way. It is acute, not chronic. It can appear within a single intense workday.

It does not come from an emotional problem but a neurological one: from overloading working memory and exhausting the executive functions, the ones we use to decide, filter, and hold attention.

The workers surveyed do not talk about sadness or frustration. They talk about mental fog, tension headaches, a strange slowness in making even the most trivial decisions.

The study finds that people in this state report clearly higher decision fatigue and make more mistakes, both small and serious. It is not just an unpleasant end-of-day feeling, it is a real cost to the quality of the work.

The most important finding, though, is another one, and it is exactly what changed how I set up my own work and the work of the people I train.

The problem is not using AI. It is overseeing it badly.

When you spend the day checking the output of fast systems that are capable but not one hundred percent reliable, you stop being the one doing the work and become the one managing a small digital team that never stops. It is that constant, undisciplined oversight that wears you down. Not the tool itself.

The paradox to know before you fall into it

Here the study says something I first learned the hard way, before I turned it into a principle of method.

When AI is used to take repetitive, boring tasks off your plate, traditional burnout actually goes down. Less mechanical work, more satisfaction. So far so good.

The problem is that those boring tasks were also our cognitive micro-breaks. Tidying a sheet, formatting a document, filing email: low-intensity activities that gave the brain a few minutes to breathe between one hard decision and the next.

Remove them all, and the whole day gets compressed into one unbroken block of strategic thinking and constant oversight. No more valleys between the peaks. Just climbs.

It is the most common mistake I see, and one I made too at the start: optimizing away all the “easy” work, convinced you are being more efficient. On the numbers, you are. But that strips the brain of every moment of recovery.

For people in B2B sales, where the day is already full of calls, negotiations and quick decisions, adding the constant management of three or four AI tools means pushing the executive functions well past the point where they perform at their best.

Productivity, the same study says, rises up to three tools and drops beyond four. More is not better.

The method, in practice

This is not about using AI less. That would be hypocritical of me and not much use to you. It is about using it by design.

These are the rules I apply every day and bring into the room when I train commercial teams.

Limit your active tools. Productivity rises up to three tools and drops beyond four. You do not need ten tabs open. Pick the two or three that genuinely cover your workflow and close the rest.

Reintroduce micro-breaks on purpose. Since the boring work no longer hands them to you for free, schedule them. Five real minutes between one intense block and the next, no screen. It is not wasted time, it is how the brain recharges its decision-making.

Work in single-topic blocks. The number one enemy is context switching, the constant jumping between different tasks. Group similar activities: one block of writing only, one block of reviewing only, one block of calls only. The less the mind shifts gears, the less it burns out.

Calibrate your trust in advance. Not every output deserves the same level of scrutiny. Decide upfront what is critical and needs a serious check, and what you can accept with a quick read. Reviewing everything as if it were high-risk is the fastest road to brain fry.

Separate creating from reviewing. Generating and checking are two different things for the brain. Switching constantly between them drains you. Keep them in distinct parts of the day.

End on a low-intensity task. Do not finish the day on the hardest decision. Save something simple and concrete for last, so you leave work with the tank less empty.

The opposite risk: switching off your thinking

There is a second danger, the opposite of the first, and in some ways harder to spot.

Brain fry comes from too much oversight: you check everything, you exhaust yourself. But when the brain is too tired to keep that pace, the easiest shortcut is to stop really checking. You start accepting AI’s output exactly as it comes, without questioning it anymore.

This is where you lose the thing that matters most: critical thinking. The ability to ask whether that answer makes sense, whether that figure is plausible, whether that summary is leaving out something important.

The more we hand reasoning over to a model, the more we risk that muscle going rusty. And in B2B sales, where the difference is made by judgment, reading the context and the right decision at the right moment, that is exactly the muscle we cannot afford to lose.

AI can produce the draft, the figure, the hypothesis. But deciding whether they hold up is still a human job. In fact, it is the human job.

Oversight is the new work

The real skill today is not knowing how to use AI. Plenty of people can. It is knowing how to organize the way you oversee it without burning out, while keeping your critical thinking sharp as you do.

The tool is powerful, but the scarce resource is still us, with our finite attention and a working memory that does not scale like a model.

The next time it is seven in the evening and you feel your head fogging up and struggle to focus, it is not laziness and it is not your age. You have asked your brain to manage too many machines at once, without giving it a moment to breathe.

The good news is that, unlike burnout, you recover from this quickly.

At the end of the day, I switch off in the simplest way there is: a run, a walk, a bike ride, or a drink with friends. No screens, no notifications. It is the moment my head truly disconnects and goes back to being only mine.

You just have to design the day, and the workflow, with a little more respect for how the brain actually works.

Working with AI all day and tired of paying the price by evening?

I help teams work with AI without getting buried under it, with a method that protects both productivity and clarity. Take a look at my training programs for commercial teams and marketing teams.

Sources

Scritto da Robert Julian Smith

Robert Julian Smith è consulente di marketing strategico e formatore specializzato nell'applicazione dell'intelligenza artificiale al marketing e alle vendite. Con oltre 30 anni di esperienza in ruoli commerciali e consulenziali per aziende B2B e PMI italiane, dal 2024 si dedica alla formazione aziendale sull'AI applicata, con un approccio concreto e orientato ai risultati. È guest lecturer presso LUISS e LUISS Business School, e docente presso Umbria Business School (Confindustria Umbria) e IQM Selezione. I suoi articoli traducono le evoluzioni dell'AI in strumenti operativi per chi lavora nel marketing e nelle vendite.